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Return and Cancellation Policy

  • No refunds on special ordered parts. 

  • All returns must be accompanied by an original receipt. 

  • FNP AutoParts does not cover labor charges in any circumstances. 

  • Abuse, Commercial Use, Industrial Use voids any and all warranties. 

  • FNP AutoParts only guarantees the performance of the part, not the appearance of it since it is a used part.


 

Please note that No Labor Warranty was purchased. Purchaser is responsible for 100% of labor and installation costs. 

  • If any order is cancelled other than performance related issues, then restocking fees of 30% will be applicable. 

  • If the order is cancelled after shipping, then restocking fees of 30% will be applicable along with the shipping charges. 

  • If the order refused at the doorstep, then restocking fees of 30% will be applicable along with the shipping charges (to-and-fro) 

  • All Deposits and Booking Amount are taken in "good faith" and are non-refundable under any circumstances. 

 

Warranty Claim Procedure – 

 

In the unlikely event of a Head/Block/Transmission being defective, we will require the following to be emailed only to us: (ATTN: Claims or Queries emailed to sales@fnpautoparts.com) 

FNP AutoParts provides only a standard replacement warranty of 30 days only on the used parts. 

  • To activate the warranty, please provide the copy of the Driver's License or any State ID (Photo ID) 

  • We will require a detailed diagnostic report along with pictures & videos of the described defective part from a Certified Mechanic only. 

  • A copy of the mechanic’s certification along with their contact information must be provided. We will contact the Certified Mechanic to ensure that the documents are legitimate; the Certified Mechanic may not be the individual who bought the engine from us. 

  • Once required paperwork will be emailed to us, we will decide on whether we will provide a refund for the damaged engine/transmission to be returned for a replacement. 

  • The accessories are also not covered under the warranty either they are damaged or missing. 

  • Shipping charges are also not covered under warranty. You must return the defective part (engine/transmission) completely as received with no parts missing on your cost. 

  • Make sure all fluids are drained before return. 

  • If core returns then core also needs to be completely drained. If not then it will result in a $100.00 fee against the core deposit.

 

If you have any questions or concerns regarding the warranty or any other type of queries, feel free to contact us via email at sales@​fnpautoparts.com or can call us at +1-(888) 807-9696


FNP AutoParts reserves all the rights to change or modify the warranty at any​ ​time. 

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